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The AI Summit Australia
7-9 September 2026
Melbourne Convention and Exhibition Centre (MCEC)

Greg Van Rensburg
Director, Sales Engineering at Zendesk
Speaker

Profile

Greg leads Solutions Consulting for Zendesk across Australia and the wider Asia-Pacific region, working closely with enterprise customers to translate AI and automation capability into measurable service outcomes. With two decades in customer experience software, he specializes in helping service leaders evaluate, architect, and scale AI agents in production - with the governance and reliability enterprise environments demand.

Agenda Sessions

  • Nagarro | Building the Autonomous Service Workforce – Headless Service, Automated Resolution

    12:45