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The AI Summit Australia
7-9 September 2026
Melbourne Convention and Exhibition Centre (MCEC)

Paritosh Bhardwaj
Head of Zendesk Practice at Nagarro
Speaker

Profile

Paritosh leads Nagarro's Zendesk practice, working with enterprise customers across Retail and Financial Services to design and deliver AI-powered service transformation on the Zendesk platform. With a background spanning CX, e-commerce, and enterprise systems delivery, he helps organizations move from fragmented service tooling to unified, governed AI operations - bridging platform strategy with the realities of production delivery at scale.

Agenda Sessions

  • Nagarro | Building the Autonomous Service Workforce – Headless Service, Automated Resolution

    12:45